OVERSTAFFED AND UNDER-PROCESSED
Cutting Middle Management Without Process Infrastructure Is a Strategy for Failure
Explores the strategic risks associated with the current corporate trend of "unbossing," where companies aggressively eliminate middle management to reduce costs. The author argues that removing managers without first establishing a robust process infrastructure leads to operational chaos and the loss of vital institutional knowledge. This restructuring frequently leaves frontline workers under-directed and causes businesses to become "hollower" rather than truly leaner.
Artificial intelligence is often used as a deceptive justification for these layoffs, even though AI requires defined workflows to be effective. To solve this, the text proposes the Integrated Process Excellence (IPE) framework as a necessary system for documenting and measuring work to ensure long-term stability.
Ultimately, without systematic process ownership, companies will inevitably repeat cycles of hiring and cutting as they struggle to manage unorganized labor.
Paper - https://drive.google.com/file/d/1yYIzywPU_JbPLpbdGkWItaK-p5mSXfjC/view
John Cachat
johncachat@ipe.services
www.ipe.services
Reference Material
Books on Amazon https://www.amazon.com/stores/John-Cachat/author/B0G4NB66MD
LinkedIn Articles https://www.linkedin.com/in/johncachat/recent-activity/articles/
YouTube Videos https://www.youtube.com/@ipeservices/videos
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