Employee engagement plays a pivotal role in the success of any quality improvement effort.

 

Building Stronger Employee Engagement for Quality Excellence 

 

Employee engagement plays a pivotal role in the success of any quality improvement effort.

 

https://www.linkedin.com/pulse/building-stronger-employee-engagement-quality-john-m-cachat-ofose/

Recording – Harrington “Quality Cost 4.0 From Theory to Deployment” Event (37min)

 https://youtu.be/8xG6TjwPvS8

Recording – Harrington “Quality Cost 4.0 From Theory to Deployment” Event (37min) 

Cost of Quality theorists have been for decades seeking an approach for a practical deployment of Quality Costs process.  Quality 4.0 provides the opportunity to make this happen across a variety of businesses.

Can the Production Part Approval Process (PPAP) process cause employee turnover?

 https://www.linkedin.com/pulse/can-ppap-process-cause-employee-turnover-john-m-cachat-7aayc

 

Can the Production Part Approval Process (PPAP) process cause employee turnover?

 

I was presenting at an ASQ event in Boston about “PPAP Software – What works and does not work and Why?”  One of the participants came up to me to ask more questions.  They said, “If I can’t find a better PPAP solution than spreadsheets, I am going to quit.”

This person was a very intelligent, energetic, and driven individual.  They further explained that they like the intent of the PPAP process and found it very interesting, but using spreadsheets is very unproductive. 

I never thought that companies can lose very qualified employees by asking them to do unproductive PPAP work.

Want to learn more?  Reference - Production Part Approval Process Evaluation, A Case Study at a Large OEM, master’s Thesis in the Master Program Quality and Operations Management, by Albert Rydström Joakim Viström, January 2020. (Source)

 

Want a better solution than spreadsheets?

 

PPAP Document Authoring Software - better than spreadsheets, but not too complex

https://www.youtube.com/watch?v=8c75I3ICGNc

 

PPAP Simplified with Foundation, Process Family Strategy for PF, PFMEA, CP https://www.youtube.com/watch?v=upO5Ai02KWI

John M. Cachat   

Harrington Group International, LLC  

Email: jcachat@hgint.com 

Linkedin: https://www.linkedin.com/in/johncachat/

 

HGI Software Offerings - https://hgint.com/products/     

HGI Software On Demand Demos - https://hgint.com/on-demand-demos/  

 

Recording - Harrington Quality 4.0. Don't Feel Overwhelmed Feel Motivated Conversation

Too many #Quality4.0 efforts focus on the technology – IT can worry about the technology.   Quality 4.0 efforts that are driven by the IT Department buying Technology without input from People about their Processes will fail. Period.  QA needs to focus on the cause-and-effect relationships that help or hurt corporate objectives.

https://www.youtube.com/watch?v=KdpHtlCb_YY

FREE Whitepaper - Harrington Quality 4.0. Don't Feel Overwhelmed Feel Motivated – download today

FREE Whitepaper - Harrington Quality 4.0. Don't Feel Overwhelmed Feel Motivated https://hgint.com/whitepaper/ – download today 

Medical Device PPAP - What Software Does and Does Not Work & Why @ ASQ BOSCON Nov 6-7

 

Medical Device PPAP - What Software Does and Does Not Work & Why @ ASQ BOSCON Nov 6-7

 

A discussion about lessons learned about how companies are trying to manage the Production Part Approval Process (PPAP), including ERP, QMS, PLM, Supplier Portals, Project Management, emails, and spreadsheets.   Register Today https://bit.ly/boscon2023

"We spent over 5 years and $5M trying to get three different PLM apps launched for PPAP and they all failed.  It wasn't until I heard this presentation that I understood why."
Topics include:
- Why isn't my PLM effective
- Why Supplier Portals that simply upload spreadsheets are a risk
- Why project management tools that have added simple, generic FMEA, Process Flows, Controls Plans, etc. are ineffective

Without understanding what your people need, how the process works, the software will fail.

This will include advice on how to get your project funded.

Sincerely, 

 

John M. Cachat   

Harrington Group International, LLC  

Mobile: 440-915-2650  

Email: jcachat@hgint.com 

Linkedin: https://www.linkedin.com/in/johncachat/

 

HGI Software Offerings - https://hgint.com/products/     

HGI Software On Demand Demos - https://hgint.com/on-demand-demos/  

Buying Software Without Talking with Users Is A Huge Risk!

Buying Software Without Talking with Users Is A Huge Risk!

 

Users need to speak up when corporate IT mandates tools that will not work.  Here are some things to discuss with the Executive Team….

 

Ineffective Software: The software purchased might not align with the actual needs and workflows of the users. This can result in inefficiency and frustration as users struggle to adapt to a system that doesn't meet their requirements.

 

Wasted Resources: Investing in software that doesn't meet user needs can be a significant waste of financial and time resources. The organization may spend money on licenses, training, and implementation, only to find that the software is not usable.

 

Resistance to Adoption: Users may resist using the software, as they weren't involved in the selection process. Resistance can lead to low adoption rates, which, in turn, hampers the software's ROI and the organization's ability to realize its benefits.

 

Lost Productivity: If the software is not user-friendly or doesn't integrate well with existing systems, users may spend more time trying to figure it out or working around its limitations. This can lead to a decrease in overall productivity.

 

Hidden Costs: Software purchases often come with hidden costs, such as customization, integration, and ongoing support. Without user input, these costs may not be adequately accounted for in the budget.

 

Low Satisfaction: Users who are not consulted in the software selection process are likely to be less satisfied with the tools they are provided. Low user satisfaction can affect morale and employee retention.

 

Missed Opportunities: Users often have valuable insights into their workflow and can suggest software features or solutions that address pain points and improve efficiency. Ignoring user input may result in missed opportunities for process improvement.

 

Lack of Training and Support: Inadequate consideration of user needs can lead to a lack of appropriate training and support for the new software. This can hinder users' ability to effectively use the software.

 

To mitigate these risks, it's essential to involve users and relevant stakeholders in the software selection process. Conducting needs assessments, gathering user requirements, and seeking feedback can help ensure that the software chosen aligns with the organization's goals and the needs of its users.

John M. Cachat   

jmc@peproso.com